FAQs

We service most of the Los Angeles area and South Bay. Delivery and pickup are included if you are within our green delivery radius. Orders outside of the green service area have an additional $25 – $35 delivery fee. Please note we may not be able to service locations outside of Los Angeles. Please contact us via email or chat for additional delivery information.

If you are moving across counties please visit www.rentamovingbox.com to place an order.

View on Google Maps

We recommend placing your order at least 1 week before you need to start packing. However, depending on availability we can also accommodate orders with shorter notice.

Everyone’s needs are slightly different but in our experience, it takes about 8-10 boxes to pack up a room. Our moving boxes are larger than your typical cardboard moving box and because they are sturdier, they will hold more.

We try our best to help you choose the right package for your move. However, if you need additional moving boxes or wardrobes, contact us and we will do our best to get you more! For re-deliveries, all box sizes are a flat $4 each with a minimum re-delivery amount of 10 boxes.

We can take Visa, Mastercard, Amex, Discover and Apple Pay. We do not accept checks.
We understand that there can be delays in moving or unpacking. You can extend your rental period for an additional week. Rental extension are charged at 50% of the first weeks rate.
We deliver Monday through Friday with most of our deliveries occurring between 8am – 3pm. We provide you with a 2 hour delivery window 24 hours before your delivery. On the day of delivery, the driver will send you a text message ETA update when we are on the way to you.
All of our boxes are one size and measure 27L x 17W x 12H. If your move requires boxes in different sizes, please visit our sister site Rent a Moving Box to place an order. 
We disinfect and clean every box after each use. We use Simple Green, an antibiotic and eco-friendly cleaning solution and every month they go through a pressure wash cleaning.
We do not refund early returns. Your order is paid in full and reserved for the rental period requested.

Sure you can, but is it really worth the hassle and time to try and find cardboard boxes in between trying to pack and move your home? It’s not as easy as it sounds. You will end up either dumpster diving behind grocery stores or driving to a strangers house you found on craigslist.

The worst part about using cardboard boxes is that they are more susceptible to bacteria and bed bugs. You have no way of knowing what was packed in those boxes before putting your own clothes or linens in them. We clean, sanitize and inspect every moving box after each use and you don’t have to worry about getting rid of all of the cardboard boxes after your move. We pick everything up when you are done so that you can enjoy decorating and settling into your new place.

During your pickup, your boxes will be counted along with the dollies and wardrobe boxes. If there are missing or damaged items, your card on file will be charged the following incidental fees:

  • $20 medium boxes
  • $25 large boxes
  • $30 extra large boxes
  • $65 dollies
  • $45 wardrobe boxes
  • $1/box for damage caused by permanent labels

Additional fees

  • $25 per missed pickup without a requested rental extension
  • $4 per box for re-deliveries
  • $15 per additional delivery or pickup
  • $50 service fee for LA/OC to/from San Diego
  • Rental extensions are charged at 50% of the first weeks rate.