FAQs

We service most of the Los Angeles area and some of South Bay. Delivery and pickup are included if you are within our delivery radius. Orders outside of the highlighted service area below have an additional $25 – $35 delivery fee. Please note we may not be able to service locations outside of West Los Angeles and South Bay. Please contact us via email or chat for additional delivery information.

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We recommend placing your order 1 to 2 weeks before you need to start packing. However, depending on availability we can also accommodate orders with a 24-hour notice.

Everyone’s needs are slightly different but we base our recommendation on the amount of bedrooms and square footage you have. We recommend about 8-10 boxes per room being packed.

Our moving boxes are larger than your typical cardboard box and because thy are sturdier, they will hold more. They measure 27L x 17W x 12H. We do carry extra moving boxes with us during your delivery in case you underestimate the amount needed.

We can take Visa, Mastercard, Amex, Discover and Apple Pay. We do not accept checks.
We understand that there can be delays in moving or unpacking. You can extend your rental period for an additional week at a rate of $1 per box ordered.
We deliver Tuesday through Saturday with most of our deliveries occurring between 8am – 3pm. We provide you with a 2 hour delivery window 24 hours before your delivery. On the day of delivery, the driver will send you a text message ETA update when we are on the way to you.
All of our boxes are one size and measure 27L x 17W x 12H. If your move requires boxes in different sizes, please visit our sister site Rent a Moving Box to place an order. 
We disinfect and clean every box after each use. We use Simple Green, an antibiotic and eco-friendly cleaning solution and every month they go through a pressure wash cleaning.
We do not refund early returns. Your order is paid in full and reserved for the rental period requested.

Sure you can, but is it really worth the hassle and time to try and find cardboard boxes in between trying to pack and move your home? It’s not as easy as it sounds. You will end up either dumpster diving behind grocery stores or driving to a strangers house you found on craigslist.

The worst part about using cardboard boxes is that they are more susceptible to bacteria and bed bugs. You have no way of knowing what was packed in those boxes before putting your own clothes or linens in them. We clean, sanitize and inspect every moving box after each use and you don’t have to worry about getting rid of all of the cardboard boxes after your move. We pick everything up when you are done so that you can enjoy decorating and settling into your new place.